RETURN POLICY

🔁 Return Support

metaventrax™ reviews eligible product concerns through a structured return support process.

📦 Review Conditions

Support may be available if an item arrives damaged, incorrect, defective, or clearly different from the listed description.

📝 Required Details

Customers should contact support with order information, a short issue description, and clear photos when needed.

🧺 Product Condition

Returned items should generally remain unused, clean, and in original condition unless the concern is related to damage or fulfillment error.

⏳ Review Process

Each request is reviewed individually. The support team may ask for additional details before providing the next steps.

📩 Return Contact

For return assistance, please email:

service@metaventrax.com